Shipping policy
Smoke Fiends Shipping Policy
Effective Date: Jul 28, 2025
Thank you for shopping with Smoke Fiends. We are excited to get your order to you quickly and safely. Please review our shipping policy for details on processing times, delivery options, and other important information.
Processing Times
Orders are processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the size of your order.
Estimated delivery times:
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Standard Shipping (U.S. Orders): 3–7 business days
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Expedited Shipping (U.S. Orders): 2–3 business days
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International Shipping: 7–21 business days (varies by country)
Delivery times are estimates and may be affected by weather, customs delays, or carrier issues.
Shipping Locations
We currently ship to addresses within the United States and select international locations. If you do not see your country listed at checkout, please contact us at support@smokefiends.com to discuss potential shipping options.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at support@smokefiends.com with your order number and details. We will work with you to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check your local customs office for more information before placing your order.
Contact Us
If you have any questions about this Shipping Policy, contact us at:
Email: support@smokefiends.com
Mailing Address: 4031 N Pecos Rd, Suite 100, Las Vegas, NV, 89115
